Crappy Call and Better Things

All morning I kept thinking I need to post something and had nothing ... until I got the crappy call from a crappy customer!  I am PO'd and a little ready to cry - all at the same time.  So excuse this rant of a post.  This guy railed on me for 10 minutes and proceeded to tell me our tax process is flawed that we HAVE to refund him the sales tax we collected from his company for the past few years and that no statute of limitations exists between a customer and a vendor.  While this probably make zero sense to anyone reading this (except the Kingston Queen) let me just say this man is an idiot and he is wrong and I am MAD!  Ugh - I hate that some people (especially a lot of arrogant men who work in TAX) think they know everything and can be so rude and demoralizing.  It is one of the reasons why I left my old job! 

On to better things ... my kids are super funny.  Bia has been celebrating Valentine's (Balentine as she calls it) Day all week ... I think she thinks it is everyday now since we still have candy.  Chatty told her Nana and Poppa on the phone last night she loved them so much she wished they could never die - cute and a little morbid all at the same time!  Chatty loves watching the Olympics but if you ask her what her favorite sport is in the games she says "swimming and soccer" - she hasn't figured out the difference between the summer and winter games - what do you expect she was born in the desert!  And super good news a former co-worker had twin boys early this morning - Devin (7lbs 11 oz) and Keegan (7lbs 15oz) - that's a lot of baby to deliver in one morning!  So happy for them.

Here's to a better afternoon .... and no more crappy calls!